AUTHOR, COLUMNIST AND FOUNDER OF ELLIOTT.ORG, CHRISTOPHER ELLIOTT - 2018 ELLIOTT READER’S CHOICE CUSTOMER SERVICE AWARDS REVEALED
The 2018 Elliott Readers' Choice Customer Service Awards, brought to you by Allianz Travel Insurance, is an annual recognition of companies that offer outstanding customer support and service. The winners will be announced in early December.
Both the nominees and winners are determined by readers of Elliott.org, a leading consumer advocacy site. Customers know who has the best customer service – you just have to ask them!
The Elliott Readers' Choice Customer Service Awards started in 2005 as a recognition of the top travel companies and bloggers. In 2015, it shifted to a readers' choice survey focused exclusively on customer service. Since then, the award has been recognized as the premier customer service award in its category.
This year's categories feature the best airlines, car manufacturers, wireless carriers, and subscription TV services, among others. Nominees include AT&T, Marriott, Expedia and Disney.
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MICHELE DUPRE FROM VERIZON ENTERPRISE SOLUTIONS - TRACKING HOLIDAY SHOPPING TRENDS & WHAT THEY MEAN TO CONSUMERS & RETAILERS
Last year, Holiday Retail Index data revealed some major shifts in consumer buying habits, especially on signature dates such as Black Friday and Super Saturday. Just a few days after the Thanksgiving weekend shopping frenzy, we’ll discuss the trends and data everyone will be talking about.
Each year, the Holiday Retail Index by Verizon monitors daily traffic volume to the top 25 U.S.-based online retailers throughout the holiday shopping season. This important Index tracks e-commerce traffic across Verizon’s broadband networks to the top 25 U.S.-based online retailers as identified by eMarketer based on annual revenue. So, on November 30th, Verizon’s Michele Dupre will discuss the retail data and insights on digital shopping activity from the Thanksgiving weekend. We hope you’ll take advantage of this in-depth analysis of consumer shopping habits this holiday season, and whether it will be a happy holiday for retailers and distributors.
ELEVATE YOUR HOLIDAY CELEBRATIONS WITH CELEBRITY CHEF CLAIRE ROBINSON
The Holidays are almost here, and so is the gear that will help you bring you celebrations to the next level. Accomplished chef, author and host of Food Network’s Five-Ingredient Fix and Food Network Challenge, Claire Robinson wants you to up your holiday game. She has put together a list of must have gadgets for the home that will bring out your inner chef and host when entertaining all season long.
Claire will share tips and demonstrate how you can elevate the kitchen and home experience and take the stress out of hosting guests for the holidays, including her product picks.